The DIDWW team is constantly enhancing and updating the functionality of our web-based User Panel to provide customers with the best user experience. We are excited to share the news that our self-service user portal has been redesigned to offer an enriched user experience, improved convenience and enhanced efficiency.
The updated DIDWW User Panel will include new and improved dashboard tiles, simplified SMS trunk management, and an upgraded porting tool. In addition, this interface is built on a new framework that greatly improves the overall performance, providing faster page load times, improved maintainability and scalability.
To simplify the management of SMS trunks, we have combined the SMS IN and SMS OUT trunks into a single trunk type called SMS. This eliminates the need for the separate configuration and management of related inbound and outbound trunks. In addition, based on customer feedback, we have made many useful and practical changes to our online porting tool, which will be added to the DIDWW API in the near future.
We continue improving our User Panel to introduce powerful new features that will enhance the overall user experience, increasing efficiency, flexibility and ease of use. The new User Panel will be released in late March, 2022. The current version of the User Panel will remain available to customers during the transition period.
All existing porting projects must be completed using the current porting tool version. New porting projects will only be available on the updated User Panel.
If you have questions regarding any of the above-mentioned functionalities, please contact us at customer.care@didww.com or via our live chat at any time.