In a continuing drive to deliver a premium user experience, the DIDWW team is looking for the most effective ways to share helpful information with customers about our products and services, proactively provide support, as well as make our materials…

When setting DIDWW goals for the year ahead, we keep our focus on customer feedback and expectations, which greatly contribute to our continual improvements. To promote our vision for innovative achievements in the field of communications, the DIDWW…

In an exceptional 2020, the DIDWW team managed to successfully implement our ambitious plan for the year. Amongst all of our accomplishments, the most important ones are highlighted below: Added new features for the DIDWW self-service user panel, in…

The plague of illegal robocalls and malicious caller ID spoofing is not abating, making the fight against unwanted calls one of the top priorities for telecom operators around the world. In the hope of establishing a reliable authentication system th…

The DIDWW network engineering and development teams are constantly enhancing our infrastructure to foster one of our key values of being close to our customers. We are pleased to share the news that along the public Internet and direct fiber optics…

The DIDWW team is continuously expanding the access to local dialing, including dialing to emergency and short numbers, over our network. As a response to the Covid-19, we have enabled free outbound calling via local routes to Covid-19 hotlines in se…

Our customers are very influential in setting our goals for the new year, as your feedback and requirements are what matter to us the most. Here are our key customer-oriented goals for 2020: Introduce an online address verification and management to…