Industry Insights

23 posts
Industry Insights

A closer look into the benefits and use cases of Call Events for businesses

Explore the benefits and practical use cases of the Call Events utility, which allows users to tailor applications for dynamic call processing, CDR reception, billing, and comprehensive tracking, all facilitated by real-time updates.…

Industry Insights

Keeping your telecommunications account safe: essential security tips

This article provides comprehensive tips and recommendations to enhance the security of your telecom accounts.…

Industry Insights

How does A2P SMS elevate business communications?

Today's businesses have access to a myriad of innovative services, and A2P (Application-to-Person) SMS stands prominently among them. By 2026, the global market for A2P SMS…

Industry Insights

Exploring the potential of virtual phone numbers and international voice services for MNOs

As the world becomes increasingly globalized, the need for versatile communication solutions grows stronger. Mobile Network Operators (MNOs) are providing seamless connectivity in their home regions,…

Industry Insights

Local call termination is the key to global business expansion

Modern businesses are embracing advanced communication technologies like Voice over Internet Protocol (VoIP), leaving behind the outdated Public Switched Telephone Network (PSTN) systems. Many enterprises utilize…

Industry Insights

Why are gold or vanity phone numbers so beneficial for businesses of all sizes?

Gold or vanity phone numbers play a significant role in marketing, boosting visibility, and enhancing customer engagement.…

Industry Insights

Navigating VoIP regulations: key factors for reliable communications

In today's digital age, Voice over Internet Protocol (VoIP) has redefined business communications, transforming the way companies connect and collaborate. However, amidst this technological advancement, it's…

Industry Insights

What are the advantages of BYOC for your telecom needs?

In today’s digital age, businesses are constantly looking for more flexible and cost-effective communication services, and BYOC (Bring Your Own Carrier) approach has become the…

Industry Insights

Using emergency calling services with VoIP

Voice over Internet Protocol (VoIP) technology has revolutionized communications by offering businesses and consumers a more affordable and flexible alternative to traditional landline phone services. However,…

Industry Insights

What is a UIFN number (Universal International Freephone Number)?

Universal International Freephone Numbers (UIFNs) enable businesses to offer customers a cost-effective, convenient and reliable method of contacting those businesses from over 60 countries worldwide using…

Industry Insights

How SIP Trunking works: understanding the fundamentals

Building a modern business that can thrive in a highly competitive environment requires a strategic approach to unified communication services such as SIP trunking, that allows…

Industry Insights

What is A2P SMS and how do businesses use it?

Businesses across most industries can take advantage of A2P text messaging, which serves as a cost-efficient way to interact with customers and increase their engagement. This…