Industry Insights

32 posts
Industry Insights

What is a PBX and why does your business need one?

Understanding PBX (Private Branch Exchange) systems, otherwise known as business phone systems, is fundamental for staying connected and efficient.…

Industry Insights

DID numbers - the key to improving business communications

DID numbers offer cost-effectiveness and flexibility, becoming a valuable asset for businesses for enhancing communications and generating value.…

Industry Insights

Optimizing operations with Pabbly: practical use cases for enhanced business efficiency

Pabbly, a cloud-based automation service, enables customers to easily streamline their workflows by integrating with thousands of business applications, including seamless telecom solutions from DIDWW.…

Industry Insights

Leveraging A2P and P2P messaging: key benefits and use-cases

To improve communication, businesses can use two types of messaging services: A2P and P2P. To choose the best option, it's important to understand the differences and distinct benefits between A2P and P2P messaging.…

Industry Insights

Enhance business efficiency - Discover Zapier’s automation capabilities for telecoms and enterprises

Zapier’s integration with DIDWW’s SMS and voice services enables non-SMS apps to send and receive text messages, as well as automate workflows by allowing applications or CRMs to perform tasks based on inbound and outbound calls.…

Industry Insights

Why is call forwarding essential for business success?

Organizations are increasingly adopting cloud solutions for their flexibility and efficiency, therefore understanding how call forwarding can complement the suite of cloud-based features is essential.…

Industry Insights

Unifying communications: the power of Ribbon SBCs and SIP Trunking interoperability

Session Border Controllers (SBCs) and SIP Trunking together ensure secure, efficient, and seamless VoIP communications. Ribbon SBCs offer advanced security features and the ability to integrate effortlessly with various SIP Trunking services, including global providers like DIDWW.…

Industry Insights

Boosting communication resilience with failover and load balancing

Explore the vital role of failover and load-balancing solutions in bolstering communication system reliability for businesses. Learn how these mechanisms ensure uninterrupted service, facilitating smooth operations, customer relations, and employee collaboration.…

Industry Insights

Unlocking the power of BYOC with Genesys Cloud integration

The Bring Your Own Carrier (BYOC) approach, exemplified by platforms like Genesys Cloud, has gained popularity for its flexibility and convenience. BYOC enables companies to customize their solutions by integrating their preferred voice or SMS carrier into a cloud-based communications platform.…

Industry Insights

A closer look into the benefits and use cases of Call Events for businesses

Explore the benefits and practical use cases of the Call Events utility, which allows users to tailor applications for dynamic call processing, CDR reception, billing, and comprehensive tracking, all facilitated by real-time updates.…

Industry Insights

Keeping your telecommunications account safe: essential security tips

This article provides comprehensive tips and recommendations to enhance the security of your telecom accounts.…

Industry Insights

How does A2P SMS elevate business communications?

Today's businesses have access to a myriad of innovative services, and A2P (Application-to-Person) SMS stands prominently among them. By 2026, the global market for A2P SMS…