As a leading global provider of premium quality communication services to operators and businesses all around the world, we are dedicated to guaranteeing safe and reliable services for our customers. To further enhance your online account security at DIDWW, we will enable mandatory two-factor authentication (2FA) for all user account logins starting from July 12, 2021.

2FA is a well accepted and effective additional layer of protection used to increase the security of accounts by verifying the identity of the user on login. Customers will be able to use 2FA via an Authenticator app or email, as well as enable both of these methods of authentication.

You are welcome to visit our online knowledgebase, where you will find detailed information on how to set up 2FA for your DIDWW account.

If you have any questions regarding two-factor authentication, please contact us at customer.care@didww.com or via our live chat at any time.