Our objectives for 2018 are based on customer feedback and their essential operational requirements, as well as the company’s innovative vision and direction within the communications industry. These objectives are:
- Expand outbound SIP Trunking functionality for local and global dialing
- Add two-way SMS support
- Introduce roles and permissions for account access moderation
- Enable customer access to the new network POPs in Los Angeles, Miami and Singapore
- Introduce an online address verification and management tool
- Provide DIDWW REST API enhancements with additional functionality and libraries
- Expand global coverage, including Vietnam, Barbados, Jamaica, Curacao, Grenada, Trinidad and Tobago, the Cayman Islands, Taiwan and more
- Complete the commercial rollout of phone.systems™ 2.0
- Enhance the functionality of the call.center™ service
- Keep improving and automating the operations and customer service
“2018 will be a year full of exciting challenges. I am confident that we have the passion and a very motivated and competent team who are ready to accomplish all of our goals.” - Lina Zaboras, CEO of DIDWW.