Industry Insights

25 posts
Industry Insights

How SIP Trunking works: understanding the fundamentals

Building a modern business that can thrive in a highly competitive environment requires a strategic approach to unified communication services such as SIP trunking, that allows…

Industry Insights

What is A2P SMS and how do businesses use it?

Businesses across most industries can take advantage of A2P text messaging, which serves as a cost-efficient way to interact with customers and increase their engagement. This…

Industry Insights

PSTN replacement with VoIP: things to know for a smooth transition to advanced communications

VoIP (Voice over Internet Protocol) is a great choice for businesses looking to upgrade their telephony systems and make their communication services more efficient. Replacing the…

Industry Insights

Toll-free phone numbers for VoIP-based business communications

Toll-free telephone numbers, also called freephone, free call, or simply 0800 numbers, allow potential customers to conveniently contact any business. Getting in touch easily is a…

Industry Insights

Emergency services and VoIP. What is E911?

VoIP service users can have access to their country's emergency services in a similar way as if using a traditional telephone line. When businesses plan to…

Industry Insights

What distinguishes local call termination from international call termination?

Highly flexible and scalable VoIP communication solutions are great replacements for outdated PSTN technology. Therefore, modern and fast-growing companies use SIP (Session Initiation Protocol) technology to…

Industry Insights

What are the benefits of ISO certification?

The overall quality and security of services is something every organization strives to maximize. When it comes to standards, ISO specifications are the most widely recognised…

Industry Insights

What is a virtual phone number, and what are its benefits?

A virtual phone number, commonly known as a DID (Direct Inward Dialing) number, is an important and powerful component of VoIP solutions. A DID is a…

Industry Insights

Truly local SIP trunking for outbound calling reliability and quality

VoIP Termination technology offers a great opportunity for all types of businesses to leverage high-quality calls and easily reach out to customers in any part of…

Industry Insights

How to choose the best VoIP provider for your business

High-quality telecom services make business interactions easier, more productive and cost-effective. A reliable VoIP provider can enhance internal and external communications, as well as ensure a…

Industry Insights

VoIP benefits for efficient enterprise communications

Time and technology march steadily forward, and traditional landline phones are becoming increasingly obsolete. With the demand for expanded flexibility and the requirement for globally distributed…

Industry Insights

5 steps for an easy phone number porting

Number portability is the process of moving your phone numbers from one telephone network service provider to another. Clearly, businesses prefer to maintain their existing phone…