The phone.systems™ PBX keeps getting better. This update brings new capabilities designed to make business communication simpler, more efficient, and easier to manage at scale. These latest enhancements deliver a more streamlined calling experience, with greater visibility, simplified setup, and a more seamless user experience.
Key updates include:
- Redesigned Call History with clearer visual indicators, making it easier to distinguish between incoming and outgoing calls at a glance.
- Call Tags and Notes have been added to the softphone app, enabling users to easily attach context to calls - particularly valuable for remote teams.
- Enhanced Call Statistics section that provides deeper, more actionable insights into call performance, enabling managers to identify trends, optimize staffing, and maintain service quality.
- Text-to-Speech (TTS) functionality for instantly converting text into professional-sounding voice prompts, eliminating the need for external tools or manual recordings.
- Guided onboarding Wizard that walks users step-by-step through PBX setup and configuration, ensuring faster, smoother deployment of new systems.
To learn more about the latest phone.systems™ improvements, please refer to the phone.systems™3.0 documentation, or contact us at customer.care@didww.com and via our live chat at any time.