We are excited to announce that DIDWW is now a certified SIP trunking vendor on the Genesys Cloud customer engagement platform.
As a global leader in customer experience and contact center solutions, Genesys has designed this platform to help businesses unify, streamline and automate customer service operations across digital channels and voice, including email, chat, messaging, social media and web.
This new integration enables DIDWW and Genesys customers to leverage the powerful two-way SIP trunking solution available from DIDWW. With the BYOC (Bring Your Own Carrier) model, customers can easily set up SIP trunks between Genesys Cloud and DIDWW, thereby reaching local markets all over the world. In addition, a vast inventory of virtual phone numbers is instantly available to businesses of any size looking to expand and accelerate their international growth.