When setting DIDWW goals for the year ahead, we keep our focus on customer feedback and expectations, which greatly contribute to our continual improvements. To promote our vision for innovative achievements in the field of communications, the DIDWW team has defined the following goals for 2021:
- Extend the API functionality, including Identity & Addresses management and Porting through the API3, and also further develop our online Porting tool
- Expand the two-way SMS messaging service and introduce A2P text messaging
- Further strengthen security standards in the network, our products and internal processes
- Continue expanding our global coverage of local, national, mobile, toll-free and SMS-enabled numbers, local termination and emergency services
- Enhance the functionality and feature sets offered by our platforms for telecommunication professionals, including the DIDWW User Panel, phone.systems™ and call.center™
In order to facilitate the growth and success of our customers, partners and DIDWW itself, our highly motivated team is ready to accomplish all these goals and enthusiastically meet any challenges that 2021 may bring.