What are VoIP phone numbers and how do they benefit businesses?

Technological advancements have significantly improved business communications, enhancing efficiency and accessibility. However, the variety of tools available can make it challenging for companies to select the right solution to meet their needs. One powerful option is VoIP (Voice over Internet Protocol) phone numbers, which offer versatile and efficient communication capabilities.

Despite the rise of digital channels, many people still prefer to use their phones for business inquiries. VoIP numbers provide a cost-effective and reliable way for companies to stay connected with their customers and remain reachable.

What are VoIP numbers?

A VoIP number, otherwise known as a virtual number, operates over the internet compared to traditional telephony, which relies on copper wires. VoIP devices convert voice into data packets that are transmitted online to the recipient. These calls can be received on various devices as long as there is an internet connection, and calls can also be forwarded to traditional phone numbers through the PSTN. Businesses can choose from various types of numbers, including local, toll-free, national, mobile, and UIFNs. This flexibility allows companies to select virtual numbers that best align with their needs and use cases.

How to set up a VoIP number?

To set up a VoIP number, businesses should start by selecting a reliable VoIP service provider. Next, it’s essential to secure a stable internet connection with enough bandwidth to handle voice data. Typically, a connection speed of 1-2 Mbps is more than enough for clear, uninterrupted voice calls. Once these steps are complete, companies can choose numbers tailored to their use case, and configure the necessary software and hardware so that calls can be completed.

Some providers offer user-friendly dashboards that allow businesses to customize settings, assign numbers to individuals, and enable features such as call-forwarding, voicemail, and more. Finally, before going live, the system should be tested to ensure the numbers are functioning correctly.

Benefits of using VoIP phone numbers for businesses

VoIP offers significant advancements over traditional communication methods, enhancing efficiency and overall communications. Businesses can take advantage of the various benefits that virtual numbers provide.

Cost-savings: By implementing VoIP numbers, businesses can reduce communication costs by 30 to 50 percent. VoIP eliminates the need for expensive infrastructure, removes distance-based charges, and avoids the cost of purchasing additional lines or equipment.

Accessibility: Since virtual phone numbers operate online, employees can make and receive calls from anywhere with an internet connection. This ensures seamless communications, especially in remote work environments.

Additional functionality: Many VoIP providers offer additional features through phone system software known as a cloud PBX. These features include CRM integration, call analytics, call-flow configurations, voicemail-to-email services, and SMS functionality. Together, these tools enhance customer communications and streamline business operations.

Global reach: With VoIP phone numbers, businesses can conveniently expand their reach and connect with a broader audience. These virtual numbers can be easily obtained for various locations, allowing companies to establish local points of contact.

Scalability: As your business grows, VoIP systems can scale effortlessly. You can add and remove lines based on your needs, ensuring that your communications always meet your immediate requirements.

Device compatibility: Virtual numbers are compatible with multiple internet-enabled devices. While hardware SIP phones can be used with these numbers, companies without the necessary infrastructure can opt for softphones, that are applications that provide phone functionality.

Customizable numbers: VoIP numbers can be personalized for better recognition. Vanity numbers allow companies to incorporate letters, while gold numbers feature repeating digits. This can help build a distinct and memorable brand identity.

Easy to set up: Setting up a VoIP number is straightforward and requires no specialized infrastructure. Businesses can easily configure the numbers through a user-friendly dashboard provided by their VoIP carrier. This process allows companies to establish communications quickly and efficiently.

Conclusion

VoIP phone numbers offer businesses a cost-effective and scalable solution for their communication needs. By operating over the internet, VoIP systems provide flexibility, accessibility, and a wide range of advanced features that enhance customer interactions and operational efficiency. With their simplicity of setup, virtual numbers are a valuable asset for any business looking to optimize its communication strategy.

DIDWW provides the largest international coverage of local, national, mobile, and toll-free Voice and SMS-enabled virtual numbers. Currently, we cover over 90 countries worldwide and offer emergency calling, number portability, call forwarding, and Cloud PBX phone.systems™. For additional information on our services, please contact us at sales@didww.com or via our live chat at any time.